Field Service and PSA Software
Project Time & Billing Software
Our Project Time & Billing software provides you with web based project planning, time & billing and PSA software that will improve job and project budgeting, resource planning, project time and billing tracking and expense reporting, mobility, revenue and job cost accounting, and project billing. This project accounting software was designed for IT service providers, MSP’s, management consultants, high tech, medical equipment service providers, software consultants, and Telecommunications equipment resellers. and much more.
Job Costing Software – Job Estimating, Job Tracking, Job Scheduling, Job Billing
Our Job Costing software is a comprehensive set of applications to help you better manage your job estimating, budget vs. actual tracking, time and expense tracking, cost and revenue accounting, crew scheduling, project cost accounting and customer billing. Our software is designed especially for HVAC, Electrical and Mechanical contractors, Industrial Equipment providers, Security/Fire Protection companies, Telecommunications organizations and many other specific industry verticals.
Field Service Software for Professional Services Automation (PSA)
If your company needs Service Software for service dispatching, service technician scheduling, technician mobile access, and contract administration seamlessly integrated with Microsoft Outlook and Exchange, this is the field service and scheduling software for you. Advanced professional service automation is also available for project portfolio management tracking, job costing and new product installation analysis.
IT Services Software for Technology Service Providers
Alert products are 100% web-based field service software solutions for professional services automation (PSA), IT service with advanced ticketing, service order management, service scheduling, mobile access, managed service partners and customer billing.
Job Costing Software & Project Professional Services Software Functionality
- Quote integration with Microsoft Dynamics CRM
- Create Jobs and Project tasks, phases, and milestones
- Job Cost Estimating, Cost Code and Revenue Accounting
- Resource crew planning, scheduling, and utilization reporting
- Technician Timesheet and Expense Tracking
- PDA Mobility
- Manage Documents
- Job and Project Status monitoring reporting portals
- Inventory and purchasing
- Revenue Recognition and Earned Value management reporting
- Job Project Customer Billing
- Financial Integration for Microsoft Dynamics GP and QuickBooks
- Field Service Management
Advanced Field Service Software Functionality
- Logging trouble tickets, service calls, work orders, contact center requests
- Resource planning and technician scheduling software
- Technician and consultant mobile access. Get close to the data you need to collect
- Microsoft Exchange support for Outlook client, web and PDA access
- Inbound/Outbound Email Support
- Customer time and billing
- Workflow business rules to make sure your service policies are followed
- Customization wizard for your specific service software implementation
- Resource Utilization Analysis
- … and much MORE FIELD SERVICE FUNCTIONALITY…
Microsoft Dynamics GP Field Service Job Costing & PSA Add-On
Alert Software and Microsoft Dynamics GP is the premier service management system on the market today. Alert Software is your Project Management software, Job Costing software, Service Contract software, Service Dispatching software, and Time and Billing software. These applications are completely integrated to Dynamics GP Inventory, Dynamics GP Purchasing, Dynamics Sales Order Processing (SOP), GP Financials and Payroll.
Your jobs consist of maintenance and service work as well as installation and new build construction projects. They undertake both residential and commercial jobs. Alert Software’s job costing will track estimates, labor, materials, and subcontractor costs. Alert Software’s work order service management software, preventative maintenance scheduling, and mobility solutions help you provide superior service.
You are a professional services and consulting company. Alert Software’s project management software will provide budget to actual comparisons for expenses, labor, subcontractors, and revenue. This PSA software will provide percentage complete calculation options, time and billing flexibility, and labor realization reporting.
Microsoft Dynamics CRM Field Service Job Costing & PSA Add-on
Alert Stratus within Microsoft Dynamics CRM is the premier service management system on the market today. Manage your marketing, opportunities, and quotes in Dynamics CRM, then incorporate this ISV add-on software to seamlessly create service contracts, work orders, and projects – all from within Dynamics CRM 2011.
Your jobs consist of maintenance and service work as well as installation and new build construction projects. They undertake both residential and commercial jobs. Alert Stratus’ job costing will track estimates, labor, materials, and subcontractor costs. Alert Stratus’ work order service management software, preventative maintenance scheduling, and mobility solutions help you provide superior service.
You are a professional services and consulting company. Alert Stratus’ project management software will provide budget to actual comparisons for expenses, labor, subcontractors, and revenue. This PSA software will provide percentage complete calculation options, time and billing flexibility, and labor realization reporting.
Field Mobility
Our field service mobility solutions software was designed to capture critical information at the point of service .We know today’s professional services organization never has only one way to get the job done. That’s why we offer multiple ways for service professionals in the field to get timesheet hours entered, expenses logged, update service call status, enter project task completion information, parts usage, and capture signatures;
- Web Portal Access
- PDA Web Access for Smartphone’s
- Mobile Client — provides off-line data capture
- Mobile Microsoft Outlook Calendar Exchange Integration
Our mobile field service business solution is completely integrated to the rest of our software business process functions, so we provide true one-stop software solutions for your service needs.
Microsoft Exchange Server Integration
Our software solutions are seamlessly integrated with Microsoft Exchange Server. Using the dispatch software, schedule an appointment in either Alert Software or Alert Stratus and it automatically updates your exchange server with appointment dates and times. Change appointment dates and times in your exchange calendar and it will immediately update our dispatch scheduler automatically within our software. Subject and message details are completely configurable so details about project tasks, customer locations, and problem information can be included. Now you have complete visibility of your corporate calendars including all service activities.
Field Service Software for use with QuickBooks®
Our Field Service software gives you Microsoft CRM add on functionality to log service tickets, schedule resources, and create time and billing entries for your professional services organization.
Hosted Software On-Premise or in the Cloud
Our On-Premise service software is a web-based application running on your Microsoft SQL database and windows IIS servers.
Our hosted On-Demand solutions based subscription model is a simple pay-as-you-go way of getting up and running quickly with a software-as-a-service (SaaS) model. You get the same project management, job costing, field service dispatching Software and Time Billing software.
