Unified project management and field service software applications optimize the entire service lifecycle. From the initial project installation to recurring maintenance work.

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Bailiwick goes live with Fieldpoint service management software and Sage 2013

Posted April 21st, 2014 in Alert Stratus University

Bailiwick -  Professionally managed IT solutions designed to guide and simplify your complex world. Bailiwick completes 40,000-plus annual equipment installation events. To handle that kind of volume and maintain the customer service levels, their project, event, and vendor management groups need to execute flawlessly. They will not only install equipment, but provide 24×7 ongoing technical and field service support. Over … more +

CSA, LLC – Nationwide service solutions provider using Alert field service software in the cloud

Posted April 4th, 2014 in Blog, Field Service

CSA is a nationwide technical service provider that develops strategic partnerships with high-tech equipment manufacturers and distributors. Their solutions are designed for markets that demand the highest level of professionalism and technical expertise. “We needed a solution that was flexible enough to fit our diverse service solutions model. We chose Alert because it provided a customizable solution that met the … more +

Carolina Swim implements Fieldpoint field service software for pool maintenance in the cloud

Posted March 27th, 2014 in Blog, Field Service

Carolina Swim, Inc. (formerly Swim Wilmington, Inc.) is headquartered in Wilmington, NC and provides a full spectrum of turnkey services for the aquatics industry. Whether you need a new pool, or maintain the existing one, Carolina Swim is there to serve you. That statement has translated into outstanding growth for Carolina Swim, which they also understood as its time for … more +

Fieldpoint shows off new mobile field service software at Microsoft Convergence 2014

Posted March 21st, 2014 in Blog, Field Service

Fieldpoint demonstrated their new smart phone and tablet applications at Microsoft Convergence 2014. The new mobile applications are scheduled their next summer release. Fieldpoint has embraced the HTML 5 approach with additional tools that provide customers with superior mobile applications fully integrated to rest of Fieldpoint’s field service management system and Microsoft Dynamics GP. “We now have a framework for … more +