Alert software mobile was designed to capture critical information at the point of service. We knew that in todays dynamic professional services organization there is never only one way to get the job done. That's why at Fieldpoint we offer multiple ways for service professionals to get their latest service calls, project tasks, contact information, parts, and capture customer signatures.

No matter which Alert mobile method you are using Microsoft exchange integration, Alert workflow, and Alert escalation emails will work across the board to keep you informed allow communications back to the office 24x7.

Alert Web Portal Access – Take advantage of your wireless communications enabled laptop of Netbook. Since Alert Software is completely web based, not need to maintain software locally on your device. Use any browser and login into your service professional portal. It will feel like you never left the office.

Alert Mobile Web Access for Smartphones – allows you to complete most functions you are use too, put with a smaller footprint. All you need is internet access.

Alert Mobile Client – allows you to complete most tasks without being connected to the internet.

Alert Mobile Microsoft Outlook Calendar Integration – You never leave Outlook?  Well then this is the tool for you.  Download your calendar exchange appointments and you will see all the service information you need. Service call and project task information, enter time, parts, and expenses. You can even collect your customer signature; All from your Outlook Client.

Not only are your Alert user's calendars can connected on the road, but you can now access Alert online directly from your mobile browser.

Resources can update their timesheet and completion information for Incidents and Projects tasks. Capture your customers signature with devices that support a stylist.

You can even have customized technician and consultants forms views on the mobile device using Alert's advanced configuration toolset.

Supports any mobile browser based device including (Blackberry, Palm, Windows Mobile, Smartphones and others)

Alert Mobile Client – allows you to complete most tasks without being connected to the internet.

• BlackBerry client application for
• Editing of appointment start times
• Entry of new appointment notes
• Entry of items (parts) associated with appointments
• Visual notification of appointment updates
• Filtering of assigned appointment lists

• Offline completion of Alert.Net workflow step
• Smart Phone vendor independent XML based SMTP messaging architecture
•  Template based generation of appointment summary and detail information

The Alert Mobile Client (AMC) application is a BlackBerry™ smart phone integration to Alert.Net providing off-line appointment editing and workflow completion. The AMC utilizes simple SMTP messaging between the BlackBerry and Alert.Net.

Alert Mobile Outlook Calendar Integration Client

Alert Calendar Integration with Microsoft Exchange