Web-Based Productivity Tools to Manage an Entire Customer’s Lifecycle

Fieldpoint provides web-based productivity tools to manage an entire customer’s lifecycle.  The solutions are fully integrated to maximize departmental touch points.  Procedures and processes transition seamlessly from department to department with pre-defined event triggers.  Transparency amongst departments improves operational efficiencies and closes the loop on manual gaps.

• Office 365: Addresses business productivity by being able to communicate, create, share, collaborate and edit business documents

• CRM: Manages a customer lifecycle from marketing to pre-sales activities to closed business

• Alert Stratus: Manages an entire project portfolio lifecycle from project kick-off, to workforce requirements, to post go-live service maintenance

• Alert Software: Manages an entire project and field service lifecycle, with deep integration to financial and inventory management