Contracts – Eliminate Revenue Leakage

Eliminate revenue leakage by knowing customer service entitlements and automating service contract management.

Manage all of your customer’s products, serialized equipment, warranties and entitlements. Configure the system to offer flexible service offerings. The Alert contract system can also manage recurring visits, preventive maintenance scheduling and automatic generation of service calls as they come due.

• Equipment Based - support agreements. Customers can be billed based on a list of equipment, service levels, and billing intervals. Alert also supports preventative maintenance (recurring appointments) for you managed service agreements.
  
• Retainer/Block Based Service Agreements – Alert supports Hours, Dollars, and # of calls based agreements. Set them up with "fixed" hours, or "As-Used" dollars contracts.
  

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