Accurate and Audit Able Records to Mitigate Risk
Global climate change directly affects local ecosystems. Disruptive heat and cold snaps put additional stresses to our infrastructure. Residential and commercial buildings are no longer just for utilitarian purposes. Maintenance of these structures has become more complex. Several systems, technologies and equipment, work in parallel, to maintain smooth operations of a building. Outside of the day-to-day operations, the ability to keep accurate and audit able records is essential. With varying local and federal by-laws, building codes and insurance requirements, industrial businesses need to have an end-to-end service solution to mitigate their risks. Fieldpoint provides a complete service management solution for the industrial industry. We have over 25+ years of field and project automation experience with clients in Mechanical Electrical and Plumbing (MEP), HVAC, Fire and Security. Our flexible solutions are deployed in the cloud and/or on-premise.
Our web-based manages the entire service management life cycle:
CRM – Manage sales lifecycle and pipeline
- 360 Degree View of Customer
- Manage Quote Process
Project Life Cycle Management
- Create Project
- Capacity Planning and Assigning Resources
- Track Budgets and Actuals of Time, Costs, Expenses, Inventory and Status
- Track Inventory – Serial Numbers, Warranties
- Manage Entire Project Lifecycle
- Create and Manage Incidents, Tickets, Change Orders, etc.
Manage the project-to-service contract process
- Help Desk
- Field Service Workforce Management
- Dispatch Field Staff for Fix / Repair and Preventative Maintenance Work Orders
- Mobile Forms with Offline Capabilities
- Mobile Time Entry
- Job Costing of Labor, Expenses, Mileage, etc.
- Requisition for Materials and Parts
Analytics, Dashboards and Reports
- Slice and Dice Data
- Customized Dashboards on Big Picture and Granular Details
- Detailed Reports
Full integration to Account Systems
- Trigger billing
- Revenue recognition